KVKK Policy
Protection of Personal Data
Dear Customers, as Kaira Silver, we place the utmost importance on the security of your personal data. In this regard, we would like to inform you about the purposes of processing any kind of personal data of individuals benefiting from our products and services and all individuals associated with our company, the legal reasons, the collection methods, to whom and for what purposes they can be transferred, and the rights granted to you under the Law on the Protection of Personal Data No. 6698 (KVKK).
In accordance with the KVKK, the personal data you have shared with us through our website www.kairasilver.com (the "Website"), our stores, and other channels may be processed, recorded, stored, preserved, updated, reorganized, disclosed to third parties where legally permissible, transferred, shared, classified, anonymized, and processed in other ways specified in KVKK, for our operational and service purposes, and as outlined in KVKK.
In this regard, you consent to the processing, transfer, sharing, and performance of other operations listed above on your personal data, including special category personal data, in accordance with KVKK and other related legislation.
Purposes and Legal Grounds for Processing Your Personal Data
▌Understanding our customers better to meet their needs,
▌Improving our communication with our customers to provide more effective and quality service,
▌Carrying out sales, marketing, advertising, and promotional activities,
▌Managing corporate communication and event management activities and processes,
▌Offering personalized products, services, and offers to our customers,
▌Measuring customer satisfaction regarding our products and services,
▌Improving and diversifying our products and services in line with our customers’ needs and desires, and conducting necessary quality and standard inspections,
▌Conducting CRM (Customer Relationship Management) activities, including special advertisements, campaigns, and advantages, as well as telesales activities for sales and marketing purposes to enhance the quality and improvement of the services/products provided to our customers,
▌Conducting analyses and profiling for sales and marketing activities,
▌Sending commercial electronic messages to you with your consent via the checkbox on our website.
▌Your personal data shared with us will be processed in accordance with the applicable data protection legislation and the legitimate purposes stated above as long as these purposes remain valid.
Method of Collection of Your Personal Data
Your personal data may be collected by our Company or persons processing data on behalf of our Company, verbally, in writing, or electronically, through but not limited to the following methods;
▌The membership form you fill out electronically or physically,
▌Social networks that allow you to log in to our websites or during membership or login to our websites,
▌Contact forms you fill out on our websites or third-party websites to communicate with us,
▌Cookies used to recognize you in online shopping applications, our mobile applications,
▌Various contracts you have signed with our Company, emails, faxes, and letters you have sent to our Company,
▌Third-party companies that process data on behalf of our Company or support our membership program,
▌Our customer service channels, including digital marketing and call center,
▌Social media channels, Google, and other search engines,
▌Market research companies and customer satisfaction measurement companies and programs,
▌Membership contracts and other agreements, campaigns, applications, forms, and offers,
▌Our dealers, future franchises, and other sales networks.
Transfer of Your Personal Data
Your personal data may be transferred for the purposes listed above, in compliance with the KVKK and the applicable legislation, to our Group Companies and, for the purposes of the services we provide, to the following individuals;
Our business partners, affiliates, agents, dealers, subcontractors, and other entities involved in providing the services, regulatory and supervisory authorities,
Due to the nature of the information technology we use, servers located within or outside the country, companies providing such server support, and domestic/foreign individuals or institutions from whom we receive physical server and/or cloud services,
Companies providing customer satisfaction measurement, profiling support, sales and marketing activities, including but not limited to SMS, mailing, and archiving, in which personal data processing is required.
Your Rights as a Data Subject Under Article 11 of the KVKK
▌To learn whether your personal data is processed,
▌To request relevant information if your personal data is processed,
▌To learn the purpose of processing your personal data and whether it is used appropriately for its purpose,
▌To know the third parties, whether within the country or abroad, to whom personal data is transferred,
▌To request rectification if your personal data has been processed incompletely or inaccurately,
▌To request the erasure or destruction of your personal data within the framework of the conditions set forth under the KVKK,
▌To request the notification of third parties to whom personal data has been transferred about the actions performed within the framework of the above two items,
▌To object to any adverse consequences resulting from the analysis of your personal data exclusively through automated systems,
▌To claim compensation if you suffer damage due to unlawful processing of personal data.
In accordance with Article 13 of the KVKK and the relevant legislation, your requests within the scope of the rights specified above must be submitted to us in writing or by other methods specified by the Personal Data Protection Board.
```Trade Name: Kaira Silver